TERMS AND CONDITIONS
INTRODUCTION AND ACCEPTANCE OF THE TERMS AND CONDITIONS
The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and GRS WEBSHOP (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the company GRS Riflestocks AS, company number 834943662, VAT no. NO834943662MVA. Both parties accept these Conditions unreservedly. These General Conditions of Sale are the only conditions that are applicable and replace all other conditions. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and GRS Riflestocks AS, as they are used to protect your rights as a valued customer and our rights as a business.
CHANGES TO THE TERMS OF SERVICE AND THE WEBSITE
GRS WEBSHOP is a work in progress, and as such, things may change, be added, or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.
ACCESS TO THE WEBSITE
We work hard to ensure the Website is always up and available, but we can't guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance but will attempt to keep this to a minimum. We will not be liable if, for any reason, all or any part of the Website is unavailable at any time, for any length of time.
Parts of the Website may require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst keeping them private to you. To do this, as part of our security procedures, we require you to register an account with GRS WEBSHOP by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using GRS WEBSHOP in person. If you think there may have been any security breach, then it is your responsibility to notify us immediately and, if log-in is possible, to change your password.
It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. We reserve the right to disable any user account at our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.
GRS WEBSHOP takes great care when putting product information, descriptions, and images online but will not be held responsible for any mistakes or omissions to any information given.
The prices indicated on GRS WEBSHOP are shown in NOK/EUR/USD (depending on your location) and do not include delivery. The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment, but this will be indicated to you on your order when the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error, etc.), your order will be canceled and the payment refunded to you, even if it has been initially validated.
We will always endeavor to fulfill your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes temporarily unavailable products, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement and then wish to return it to us in the conditions outlined under the Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the unavailable product.
GRS WEBSHOP currently offers one way to pay for your order: Nets Axept & Pay Pal. These payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (GRS WEBSHOP is charged as the seller, you are not charged as the buyer), so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payment. Please refer to Net Axept and Pay pal for full terms and conditions of use. For products in stock, we will draw the card the day we ship the webshop order from our warehouse. For products that need to be produced, the card will draw the day we receive the webshop order due to the production time of 6-8 weeks.
Your order will be delivered to the address you indicated when your order was placed. The products bought on GRS WEBSHOP will be delivered to one address. We do not deliver to PO Box addresses.
GRS WEBSHOP does everything in its power to respect the delivery times indicated on the website. For products in stock, we will ship within 2 working days. For products that need to be produced, the delivery time up to 8 weeks until shipping. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery or by you. If you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.
RIGHT OF RETURN
GRS WEBSHOP allows you (no more than) 14 days to notify GRS WEBSHOP in writing either by using the returns coupon, by post (GRS Riflestocks AS, Ytre Haugen, NO-6763 Hornindal, Norway), or via email to firstname.lastname@example.org. Your purchase order number MUST be stated in the returns notification. The product(s) you are not satisfied with must be returned to GRS WEBSHOP within 14 days after the notification.
We request that you send us the merchandise by registered post and purchase insurance with your carrier for the value of the merchandise. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility. The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded. The deadlines mentioned above are effective from the date of receipt of the order.
If the product is returned within 14 days of its delivery or notification of intended return, the User will be reimbursed via the same payment method as was used initially.
PRIVACY AND PROTECTION OF PERSONAL DATA
The details you give us are essential for the processing and delivery of your orders, for billing, and the establishment of warranty contracts. Therefore failure to provide these details will result in the cancellation of your order. By registering on the GRS WEBSHOP, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present General Terms and Conditions.
You have the permanent right to access and rectify all the information that concerns you, in accordance with European texts and national laws in place (article 34 of the law of 6 January 1978). You can at any time make a request to GRS WEBSHOP to find out what personal information we hold concerning you. You may, at any time and by request, modify this information.
Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.
In today's digital society, there are many reasons why personal information is provided and processed, for example to return goods safely, confirm identity, prevent fraud, and impålement proper customer support.
As a general rule, your personal information will be processed until it is no longer needed for the purpose of the relationship with GRS Riflestocks. In accordance with applicable law, GRS Riflestocks has the right to store your contact information for direct marketing for a period after you have completed a purchase or our agreement has expired. GRS Riflestocks processes your contact information to send you direct marketing during the period applicable in accordance with applicable privacy laws, marketing laws, and practices - which depends on the situation.
If you have specifically consented to receive direct marketing, GRS Riflestocks will process personal data used only for that direct marketing until you unsubscribe or notify us that you will no longer receive direct marketing. However, the information is often used for other purposes, which means that the processing can continue, but we stop sending you direct marketing.
We store and use your stated information to keep our part of the contract and agreement with you so that we can deliver the products and services that we offer. Customer service, invoicing, administration, quality work, analysis, business development, customer experience, information, and marketing also require a certain processing of your personal information.
You can withdraw your consent at any time
If goods are subject to a product recall, a notice will be posted in the Product Recall notice section of the Website. You can return recalled Goods as instructed in the Product Recall notice.
You consent to us contacting you or the gift recipient, using the personal information provided on your Order, to notify you of a product recall by telephone, email, or post.
All the content on the GRS WEBSHOP website (illustrations, texts, names, brand names, images, and videos) is the property of GRS Riflestocks AS. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorization by GRS Riflestocks AS. All information, content, and files are protected by International law concerning intellectual ownership and copyright. GRS Riflestocks AS cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offense of forgery, which is severely punished under the Intellectual Property Code.
GRS Riflestocks AS will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.
WAIVER AND SEVERABILITY
Any failure of GRS WEBSHOP to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and GRS WEBSHOP and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
FEEDBACK AND COMMENTS
Any opinions left on GRS Riflestocks AS social media channels by GRS WEBSHOP customers are screened and moderated by GRS Riflestocks AS. If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, or out-of-context commentary), GRS Riflestocks AS reserves the right to refuse or modify it. Feedback directly to GRS Riflestocks AS is highly appreciated.
GRS Riflestocks AS